FAQ

How do I care for my Mahjong tiles?

• Wipe with a soft, dry cloth
• Avoid prolonged direct sunlight
• Keep away from moisture and humidity
• Do not submerge in water or use liquid cleaners
• Store in their case or bag when not in use

Proper care will help preserve the beauty of your tiles for years to come.

Do you ship internationally?

At this time, The Mahj Lounge Collection ships only within the United States.

What is your return policy?

All products from The Mahj Lounge Collection, including Mahjong tile sets, mats, bags, racks, and accessories, are final sale and non-refundable.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos and a description of the issue. We will review the situation and work with you to make it right whenever possible.

*Please note that slight variations in color, engraving, and print application are a natural part of the manufacturing process and are not considered defects.

What are your terms and conditions?

All items are currently in stock and ready for immediate delivery. 

Do you have an influencer or affiliate program?

Yes. We offer opportunities to earn through our influencer and instructor programs. You can contact us for more information if interested.

Need Help?

Questions about your order? Contact us and we’ll be happy to assist you.